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Terms and Conditions and Policy

Payment Conditions

Our web is operating the payment through PayPal, which allows you to pay with or without having an account with them.

 

PayPal allows you to pay with your debit or credit card or bank account.

 

We also accept Offline Payments and bank transfers in Euro, USD, Idr and UK Sterling.

 

You have to contact us first to info@unnabyannalucas.com or by messaging us via the message function of the web to request this option and get the bank details.

After sending us the proof of the payment, we will wait to have the money in our account before to ship any item. 

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​If you experience any issue with the cart check out payment please contact us as indicated above.

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Privacy  Policy: Safety, Cookies & Tracking 

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This Privacy Policy describes how we treat your personal information on the website, or social media where it is located. Your use of this Platform indicates you agree to allow us to  collect, use and disclose your information as described in this Privacy Policy.

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We collect contact information. For example, we collect personal identification data, online or in person, among other purposes, to manage your registration as a user, to manage your purchases of products or services, to respond to your queries, and, if you wish, to send you our customized including name, mailing address, email addresses and phone numbers. If you register as a user, we will also have you create a password. In some cases, we may share this information for the purpose noted above.

We collect payment information. If you buy products or services we will collect the relevant data, online or in person, as your debit or credit card number to manage payment of the products or services that you purchase, regardless of the method of payment used.

We collect information you submit online. This includes information you post when you interact with us on social media platforms. In some cases, we may share this information for the purpose noted above.

We collect demographic information and information about product preferences. This includes collecting your age and gender. In some cases, we may share this information for the purpose noted above.

We collect information about your use of the Platforms. This includes browsing activity, how you interact with our websites and mobile apps, the products that you buy, and search terms entered. In some cases, we may share this information for the purpose noted above.

 We keep personal information as long as it is necessary or relevant for the practices described in this Policy. We also keep information as required by law.

We do not use or disclose sensitive personal information.

We use your information to provide you with products and services. This includes sending you product you purchase or processing a return. It also includes sending you newsletters you signed up to receive and/ push notifications if authorized.

We use information to improve our products and Platforms. We may use your information to make our Platforms or products better. We may also use your information to customize your experience with us. This includes understanding your interests and preferences.

We use your information to respond to your requests. This includes responding to customer inquiries.

We use your information to communicate with you about our relationship. We may communicate with you about your account or our relationship. This includes electronic messages (as SMS or push notifications) and calls about order status. We may also contact you about this Policy or our Terms & Conditions.

We use your information for marketing purposes. We may provide you with information about new products and special offers. We may also serve you ads, personalized or not, about products and offers. We might tell you about new features or updates. These might be third party offers or products we think you might find interesting. For more information about your choices see the Choices section below.

We use information for security and fraud prevention purposes. We may use your information to protect our company and our customers. We also use information to protect our website and apps.

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We collect information directly from you, online or offline. This includes when you create an account or to manage your purchases of products or services. We also collect information if you contact customer service to respond to your queries or sign up for our newsletter to send you our customized communications. We also collect information when you take a survey or participate in a promotion.

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We may disclose information with third parties who perform services for us. We share information with payment processors, as PayPal. We can also share information with advertising and marketing service providers that, for example send emails on our behalf and are requested to not share your data in any other context.

We may share information for cross-contextual behavioral advertising within Unna activities. 

We will disclose information if we think we have to in order to comply with the law or to protect ourselves. This could include responding to a court order or subpoena. It could also include sharing information if a government agency or investigatory body requests. We might share information when we are investigating a potential fraud. This could include fraud we think has occurred during a sweepstakes or promotion. We may also share information if you are the winner of a sweepstakes or other contest with anyone who requests a winner's list.

We don't sell personal information with a third party for monetary or other valuable consideration. And we don't share your data to third party that are not involved in delivering a service for us to provide your purchased products.

You can opt out of receiving our marketing emails. To stop receiving our promotional emails follow the instructions in any promotional message you get from us. Even if you opt out of getting marketing messages, we will still send you transactional messages. These include responses to your questions.

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You can control cookies and tracking tools. Your browser may give you the ability to control cookies or other tracking tools. How you do so depends on the type of tool. Certain browsers can be set to reject browser cookies. To control flash cookies, which we may use on certain websites from time to time, you can go to http://www.aboutads.info/choices/. Why? Because flash cookies cannot be controlled through your browser settings.

Cross-contextual behavioral advertising. To opt out of cross-contextual behavioral advertising, read our Notice of Right to Opt-out of Sharing below. Additionally, the Self-Regulatory Program for Online Behavioral Advertising provides consumers with the ability to manage certain choices online here and provides a tool for managing mobile choices here.

Our Do Not Track Policy: Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals. If you block cookies, certain features on our sites may not work. If you block or reject cookies, not all of the tracking described here will stop.

You can control tools on your mobile devices. For example, you can turn off the Bluetooth, GPS locator, push notifications or your advertising ID in your phone settings.

Options you select are browser and device specific.

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You can exercise your Privacy rights to delete or modify your data, or to opt to not receive any news letter or message from us, by simple request to send to info@unnabyannalucas.com mentioning in the subject: Privacy.

When you submit your request, we use information you provide to verify your request. We do this by matching the information you provide with information we already have about you. 

We use reasonable security measures to protect your data.

The Internet is not 100% secure. We cannot promise that your use of our Platform will be completely safe. We encourage you to use caution when using the Internet. A username and a password are needed to access certain areas of our web. It is your responsibility to protect your username and password.

We may link to platforms or have third party tools on our platforms we don’t control.

If you click on a link to a third-party site, you will be taken to a site we do not control. We are not responsible for the privacy practices of third parties. This includes third parties who may have ads or content on our site. We suggest that you read their privacy policies carefully.

From time to time, we may change our privacy policy. We will notify you of any material changes to our Policy as required by law. We will also post an updated copy on our Platforms. Please check our Platform periodically for updates.

   

Wholesale Inquiries

If you are interested in performing a purchase with a certain volume to resell or to gift, please contact us directly to know the discount we can apply depending on your region and project.

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You can let us know  a whasapp or telefone number in your message to contact you back.

                                              info@unnabyannalucas.com

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Legal juridiction

 

Unna by Anna Lucas is a brand name operated in Bali Indonesia through PT YONARA BALI.

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